Our Clearly Confident Promise Lifetime Money-Back Guarantee
At Psoriasis Skincare Company, we believe in the power of holistic skincare solutions for psoriasis-sufferers. Our products are crafted with care, designed to soothe, heal, and improve your skin's health. We stand confidently behind the quality and efficacy of our products, and we're proud to extend our Clearly Confident Promise to you.
What is the Clearly Confident Promise?
Our Clearly Confident Promise is a Lifetime Money-Back Guarantee on all of our products, starting with our flagship 4oz Soothing Body Cream. It represents our commitment to your satisfaction and well-being. We've spent countless hours researching and developing our products, but we understand that everyone's skin is unique. If for any reason you are not completely satisfied with your purchase, at any point in time, we will provide a full refund.
How Does It Work?
We strive to make our guarantee as simple and straightforward as possible. Here's how it works:
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Try our products: Use our skincare products as directed.
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Evaluate the results: Give your skin some time to adjust and respond to the new skincare routine.
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Not satisfied? Contact us: If you're not completely satisfied, simply send an email to Daniel at info@psoriasisskincareco.com. Please include your full name, order number, and reason for your dissatisfaction.
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Get your refund: After we receive your email, we will process your refund promptly. There's no need to return the product if purchased through our website. Please note, if you purchased through Amazon.com, you must use the Amazon return process.
We believe in our products and their ability to make a difference in your life. However, we also understand that there's no 'one-size-fits-all' solution in skincare. If our products don't work for you, we believe you shouldn't have to pay for them. That's our Clearly Confident Promise.
Frequently Asked Questions
Do I need to return the product to get a refund?
No, you don't need to return the product. Simply email us and we'll process your refund.
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Can I claim the guarantee more than once?
Yes, our guarantee applies to every product you purchase from us. If you're not satisfied with a product, you can claim your guarantee. However, while we want to be as accommodating as possible, we must also prevent abuse of our Clearly Confident Promise. While we will honor refunds for a single purchase (max of 3 of the same product in a single purchase), repeated claims for multiple purchases based on the same dissatisfaction will be considered an abuse of policy and will not be honored. This is to ensure that our Promise can continue to be offered to all customers who genuinely need it.
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Does the guarantee expire?
Our Clearly Confident Promise is a lifetime guarantee. You can claim it at any point in time after purchasing our product.
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Is this a "no questions asked" guarantee?
Of course not! In fact, we will ask all the questions necessary to understand why this wasn't effective for you. If you have a negative experience with our products, we need to know what we can do better for you and our other customers in the future.
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At Psoriasis Skincare Company, we're on a mission to provide holistic skincare solutions that work for psoriasis-sufferers. Your satisfaction is our priority. If you're not completely happy with our product, we promise to make it right.
If you have any questions about our Clearly Confident Promise, please don't hesitate to reach out to us at info@psoriasisskincareco.com. We're here to help.